Quality criteria for an intervention with young people in social difficulty

Gloria Pérez Serrano, Fátima Poza Vilches y Ana Fernández García


This article deals with the definition of minimum quality criteria for professional intervention in leisure, training and work with young people in social difficulty, to establish good practices. It is the result of an investigation which is based on qualitative methodology and, more specifically, the Delphi technique as a strategy to collect information. This technique is based on the consultation of experts and professionals who issue their opinions cyclically on the subject to be treated until they reach a consensus.In the collection of data, professionals have been involved from different organizations and different training: Social Work, Social Education, Psychology, Pedagogy ... For the design of the different instruments of data collection implemented in each of the rounds, as well as the definition of the dimensions of analysis, we have based on the contributions that these experts around Spain have given us regarding this issue, respecting their anonymity throughout the process.The result of this research will serve as reference for all the autonomous communities and can be used as a guide for the organization, planning and evaluation of social intervention aimed at this particularly vulnerable group.

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