Teaching
quality assessment examines, makes comments and offers judgements on
the student educational experience and achievement in specific subject
areas. Its looks at whether provission in the subject being assessed at
the institution concerned is achieving its own objectives. Academic
total quality audit looks at the systems and arrangements by which
institutions maintain both quality. Addresing the improvement of
teaching and learning through total quality, devotes attention to the
idea of regarding students as customers and emphasizes making the
student-teacher relationship more mutually responsive. Horacio Mobilia y Ana Garcia-Valcarcel
Key words: Total Quality, Quality assessment, Higher Education, Achievements of Quality Assessment, Total Quality Management.
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Nº 208, septiembre-diciembre 1997 
