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Reflections about quality in higher education

Written by Horacio Mobilia y Ana Garcia-Valcarcel

Teaching quality assessment examines, makes comments and offers judgements on the student educational experience and achievement in specific subject areas. Its looks at whether provission in the subject being assessed at the institution concerned is achieving its own objectives. Academic total quality audit looks at the systems and arrangements by which institutions maintain both quality. Addresing the improvement of teaching and learning through total quality, devotes attention to the idea of regarding students as customers and emphasizes making the student-teacher relationship more mutually responsive. Horacio Mobilia y Ana Garcia-Valcarcel Key words: Total Quality, Quality assessment, Higher Education, Achievements of Quality Assessment, Total Quality Management. Buy